Three fans were injured at K-pop group Super Junior’s concert on Sunday (Apr 5) after a barricade collapsed during the show.
The group’s label, SM Entertainment, has since issued an apology on the fan communication platform Weverse: “We sincerely apologise to those who were injured and to their families. We will provide full support for their treatment and do our utmost to ensure their complete recovery.”
The incident occurred during the encore performance of the Super Show 10 SJ-Core concert in Seoul, part of the group’s 20th anniversary world tour. Member Ryeowook had reportedly approached fans seated at a higher level and reached his hand out to them, prompting the crowd to surge forward. The barricades gave way and collapsed, causing some fans to fall one level down.
According to SM Entertainment, the three injured fans were “immediately transported to a hospital, where they received necessary examinations and treatment” and will require “approximately two weeks of rest and treatment for sprains and contusions”, as per medical advice.
SM .. Tell them the full story .. It’s upsetting to see that #SUPERJUNIOR‘s deep loyalty and love for their fans is not recognized. #RYEOWOOK went to get help, and about his deep concerns for their well-being and accompanying their fans to hospital.😮💨
Apologise yes, but SRSLY… https://t.co/4Hbb50Fzun pic.twitter.com/IYY5jyGK4s
— Always4Suju (@sujusapphire59) April 6, 2026
The label accepted responsibility for the incident, stating that they “will thoroughly review and reinforce [their] safety measures and audience management protocols to prevent any recurrence of such incidents in the future.” They concluded their statement with an additional apology “to those who were injured and to all audience for the concern and distress caused by this unexpected incident.”
One of the injured individuals later shared online that Ryeowook personally visited the hospital along with the group’s manager to check on them, following online speculation that the singer had not offered direct assistance after the incident. Other posts claimed that another member, believed to be Donghae, also visited the hospital to show support.
Read more: BTS Album Arirang Surpasses One Billion Streams on Spotify
In a livestream after the concert, the group’s leader Leeteuk addressed the incident, saying all members were shocked and concerned. He apologised and reassured fans that both the group and the label would do their best to assist the injured fans’ recovery.
